Retail Customer Return Policy
Oxygen4Energy charges a 10% restocking fee on all unused product returned in resalable condition. No returns will be accepted on used product.
Apparel is non-refundable.
Before sending any product back for a refund, email us for a Return Authorization Number.
Unused product may be returned at Customer's expense for a credit/refund WITHIN 30 DAYS OF SHIP DATE.
No refund/credit will be issued for shipping charges.
Allow up to 7 days after returned product has been received to receive your credit. No credit will be given other than to the original credit card used in the initial transaction.
Returned product MUST BE SHIPPED EITHER UPS OR FEDEX GROUND SHIPPING in accordance with Dept. of Transportation regulations. Any other method of shipment is illegal. Canned oxygen is considered a Hazardous Material by Dept of Transportation guidelines.
Send returned product to:
Attn: Product Returns
1480 Old Deerfield Rd, Suite 24
Highland Park, IL 60035
Customer is responsible for paying return shipping fees.
Distributors must refer to our Policies and Procedures to Distributor Return Policies. Refer to Section 10 for details.